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‎04-05-2025 07:12 PM

HP Recommended
Product: HP Spectre x360 - 13t-ae000 CTO
Operating System: Microsoft Windows 11

I purchased a HP Spectre x360 14 inch 2-in-1 Laptop PC and it's been working fairly well. However, I noticed that the battery never fully charges. I have it plugged in, but the battery stays at 56% (doesn't lose or gain charge). I even put it to sleep and left it charging, but when I started it back up, the battery was still at 56%. Does anyone have any idea what the problem could be?

 

1 ACCEPTED SOLUTION

Accepted Solutions

‎04-05-2025 08:29 PM

HP Recommended

@vnavarro14 

 

Please test and calibrate its battery using the following Guide:

 

          https://support.hp.com/us-en/document/ish_2268927-1713329-16

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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1 REPLY 1

‎04-05-2025 08:29 PM

HP Recommended

@vnavarro14 

 

Please test and calibrate its battery using the following Guide:

 

          https://support.hp.com/us-en/document/ish_2268927-1713329-16

 

Regards

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




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