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‎07-21-2025 08:54 AM

HP Recommended
Product: HP ENVY x360 - 15m-dr1012dx

I am reaching out because I’m experiencing a recurring issue with my HP laptop. Every time I power it on, I receive the following alert message:

HP Battery Alert

Primary (internal) Battery (601)

ENTER – Continue Startup

After pressing ENTER, the laptop starts up normally, but I am concerned about the battery health and would like to know if a replacement is necessary or if there's something else I should do.

I have attached a picture of the message for your reference.

I’d appreciate your guidance on how to proceed.WhatsApp Image 2025-04-10 at 10.28.18.jpeg

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1 REPLY 1

‎07-21-2025 09:07 AM

HP Recommended

Hi @Julimori 

 

Follow the steps in the following document, if this does not solve the problem, the battery must be replaced.

 

HP Notebook PCs - 601 or 60X error is displayed on a black screen | HP® Support

 

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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