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- Before shutdown it shows one app is opened but I closes all ...

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10-19-2024 08:40 AM
Hi @Sekhar3045,
Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
If your HP laptop is indicating that an app is still open before shutdown, it might be due to a background process that isn’t visibly open. Here are a few steps you can take to identify and close it.
Check Task Manager:
- Press Ctrl + Shift + Esc to open Task Manager.
- Look for any applications or processes that might be running. If you find any, select them and click "End Task."
Update Windows:
- Ensure your Windows operating system is up to date, as updates often fix bugs and improve performance. Go to Settings > Update & Security > Windows Update and check for updates.
Disable Startup Programs:
- In Task Manager, go to the "Startup" tab and disable any unnecessary programs that run on startup. This can reduce background processes that may cause issues.
Check for Background Apps:
- Go to Settings > Privacy > Background apps and turn off any apps that you don’t want running in the background.
Restart Your Laptop:
- Sometimes, a simple restart can resolve issues where apps don’t close properly.
If the problem persists, it could be worth running a system scan for any potential issues.
I hope this helps.
Take care and have a good day.
Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!
Alden4
HP Support
HP Support Community Moderator