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‎10-11-2017 04:46 PM

HP Recommended
Product: HP G71 Notebook
Operating System: Microsoft Windows 7 (64-bit)

Greetings, I made recovery disks early on, total of 3 CD disks, for my 2009 Windows 7 HP G71  64-bit Notebook.  I would like to take it back to factory reset to clean it up.  I have moved all my files to an external drive.   Do I need these recovery disks? or can the laptop recovery itself fully when I do a factory reset from the prompts?  What is the best way to factory reset for best outcome.  Thank you for all your help here!  🙂 

1 ACCEPTED SOLUTION

Accepted Solutions

‎10-11-2017 06:22 PM

HP Recommended

You can do a Factory reset either from tapping F11 key at power on to boot into recovery partition or you can boot from the discs. It is faster to run it from the recovery partition. The discs are mainly of value if the hard drive fails and has to be replaced-in such an event F11 would no longer work.

Select your OS and follow the guide here to run recovery from F11:

http://hp.dezide.com/ts/start.jsp?guide=HPSystemRecovery.net&as=true&SFS=sdoc&section=ccweb

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

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2 REPLIES 2

‎10-11-2017 06:22 PM

HP Recommended

You can do a Factory reset either from tapping F11 key at power on to boot into recovery partition or you can boot from the discs. It is faster to run it from the recovery partition. The discs are mainly of value if the hard drive fails and has to be replaced-in such an event F11 would no longer work.

Select your OS and follow the guide here to run recovery from F11:

http://hp.dezide.com/ts/start.jsp?guide=HPSystemRecovery.net&as=true&SFS=sdoc&section=ccweb

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***
Was this reply helpful? Yes No

‎10-11-2017 06:35 PM

HP Recommended

Thank you!  That helps bunches!  🙂   

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