Bios Firmware

[Poppy86]

Whats the latest version of Bios Firmware Update?  I owna  game which asks for bios firmware update and tpm 2.0 enabled as well as secure boot on. As i have checked all are good but still asks for update. Need help.

[Pallipurath]

Hi @Poppy86,

Welcome to the HP Support Community.

Thank you for posting your response.

I would like to request find the latest version of BIOS in the below link mentioned by typing the Serial Number of the Unit.

link: https://support.hp.com/au-en/products

Take care and have an amazing day!

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Regards

Pallipurath.

[Poppy86]

Hello.

No, my problem is not solved yet. 

I am talking abt the Cod 6 security problem which requires tpm mode for ex.  3.90.*.0 where * is a different number than 0. 

They want a bios firmware update cz of tpm. And i am wondering if you will update a version which supports my game..cz at this point is up to the manufacturer. Every kther manufacturer has done an update on all devices in order to be able to play. Please let me now. 

My laptop is Hp pavilion 15 ec0000nv 

Ty! 

[Pallipurath]

  Hi @Poppy86,

Welcome to the HP Support Community!  

  

We're here to help you tackle that hardware failure/malfunction! Don't worry, we've got your back!  

  

I would request you to please share me the Serial Number of the UNIT and Product Number in order to check with the BIOS version and also help you with TPM.

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential.  

  

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link.  

You can use this link as well:  

Private Messages - HP Support Community 

We're looking forward to helping you resolve this issue!  

  

Stay tuned, and thanks for your patience!  

  

Best regards,

Pallipurath

[Poppy86]

Hello,

I dont see a message from you but except that..i don't see why u need my serial number when jt has to do with a firmware update from ur side..

You know my laptop name and model. You, as the manufacturer of my laptop u need to update the firmware bios as other manufacturers did in order to be able to play cod. 

Lmk! 

[Pallipurath]

Hi,

Welcome to the HP Support Community!  

  

We're here to help you tackle that hardware failure/malfunction! Don't worry, we've got your back!  

I would request you to share the serial number and the product number in order to find the exact BIOS Firmware for your UNIT with the current running windows built version. 

  

To get you the best assistance, we need to take this conversation to a private chat. We're inviting you to a private message to protect your privacy and ensure that any sensitive information remains confidential.  

  

To access your private message, just click the little blue envelope icon on the upper right corner of your HP Community profile, next to your profile name. Alternatively, you can click on this link.  

You can use this link as well:  

Private Messages - HP Support Community 

We're looking forward to helping you resolve this issue!  

  

Stay tuned, and thanks for your patience!  

  

Best regards,

Pallipurath