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‎03-17-2019 10:21 AM

HP Recommended
Product: Hp 15-bs234wm
Operating System: Microsoft Windows 10 (64-bit)

I am unable to get pass the power on password.  I have removed the CMOS battery to  reset the BIOS but I still can’t get passed the password.  Is there another way?

2 REPLIES 2

‎03-17-2019 12:17 PM

HP Recommended

Code is 79900713

 

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‎03-17-2019 12:31 PM

HP Recommended

@Geekmun 

Sorry, but the Forum Policies no longer permit us to assist customers in bypassing Admin or BIOS passwords anymore.

For assistance in this NOW, you have to contact HP Customer Support directly as they will confirm ownership of the PC before providing any assistance -- something we are not able to do from here.

If you live in the US or Canada, contact information is on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact information is on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: After you get through, stay on the line until you are finally able to talk to some one -- it can take a while!

If you have trouble finding a phone number, then try: 1 (650) 857-1501.



I am a volunteer and I do not work for, nor represent, HP
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