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HP Recommended

Hello!

 

My son has played with my HP Folio 9470m and has set a Bios password.

We can not start the Bios now.

 

Can sombody help me?

 

The SN of the EliteBook is:

[edited Serial Number by  Moderator]

 

Thanks for any answer.

 

Regards

Tom

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

Hi Tom,

 

See the reply by @REO51ST on the following link.

 

http://h30434.www3.hp.com/t5/Notebook-Recovery/BIOS-password-reset/m-p/3839832/highlight/true#M50251

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

View solution in original post

6 REPLIES 6
HP Recommended

Hi Tom,

 

See the reply by @REO51ST on the following link.

 

http://h30434.www3.hp.com/t5/Notebook-Recovery/BIOS-password-reset/m-p/3839832/highlight/true#M50251

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Thanks David.

 

Regards!

 

Tom

HP Recommended

You're welcome :generic:

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

HP Recommended

Hi @newpowerowner ,

 

Thank you for visiting the HP Support Forums. I needed to edit your post and remove the Serial Number. In accordance with our Rules of Participation:

Protect privacy - yours and others'. Don't share anything about yourself that you would not want to see on a road-side billboard. Don't post contact or other personal information-your own or anyone else's-or any content that you receive in one-to-one communications without the author's consent. For example, don’t post your computer’s serial # or contact information publicly, and do not allow someone you don’t know to remotely take control of your computer.

If you need people to contact you directly, either ask them to send you a private message or subscribe to the thread so you will be notified when there are replies. You may also click on your name anywhere in the forum and you will be taken to your profile page, where you can find a list of threads you have participated in.

Sharing personal email addresses, telephone numbers, and last names is not allowed for your safety. If you have any questions feel free to send me a private message in reply.

Thank you
George

I work for HP
HP Recommended

Hi George

 

The SN was due to the "Master Password".

Thanks for the information!

 

Regards

 

Tom

HP Recommended

Hello, i have the same problem with my folio 9470m, please i need help.

I'm living in Afric, precisely in Gabon and don't know how to do.

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.