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‎05-21-2017 09:46 AM

HP Recommended
Product: Elitebook 840 g1
Operating System: Microsoft Windows 10 (64-bit)

I don't know the BIOS Administrator password of my laptop. Can someone help me out?

 

I need the password because i need to enable my bluetooth device.

 

Thank you in advance

1 ACCEPTED SOLUTION

Accepted Solutions

‎05-21-2017 09:52 AM

HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC file which you can use at boot to reset the password.

 

Regards,

 

DP-K

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Windows Insider MVP

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2 REPLIES 2

‎05-21-2017 09:52 AM

HP Recommended

Hi,

 

Unfortunately,  business machines such as Probooks or Elitebooks have more stringent security than consumer models - they don't produce 'halt codes', the password cannot be derived from the Serial No. and the code is stored in non-volatile memory so removing the RTC cell will not reset the password in this case.

 

If you Contact HP Business support they should be able to send you a customised SMC file which you can use at boot to reset the password.

 

Regards,

 

DP-K

---------------------------------------------------------------------------

****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****


Windows Insider MVP

1 person found this reply helpful
Was this reply helpful? Yes No

‎05-21-2017 07:02 PM - edited ‎05-21-2017 07:10 PM

HP Recommended

Product name: HP EliteBook 840 G1

I am trying to update the bios because my system is getting restarted automatically. One post says I need to update BIOS password. But it requires BIOS administrator password. I didn't remember the password. So it is preventing me from updating bios. Can anyone help me out this

 

Was this reply helpful? Yes No
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