Bios .bin file missing

[KarenUK]

Hello.

I have downloaded the correct and latest BIOS update for the above notebook. But when it comes to installing it the correct .bin file for the 2213 system board is not there. Is this a case of the Intel N3540 ivy bridge chipset no longer being supported by HP?  Have they removed the .bin file deliberately?Where is 02213?

[sandytechy20]

@KarenUK

Thanks for taking an interest in the HP Support Forums After reading your post I see that you are unable to update the BIOS. I will be a delight to assist you here.

Superb analysis and brilliant diagnosis of the issue before posting. 🙂  Kudos to you on that score.:)

Create a BIOS recovery flash drive

1. Connect a blank flash drive to the working computer.

2. Navigate to the BIOS file you downloaded and saved, and then double-click the file.

   If a User Account Control window displays, click Yes.

   The InstallShield Wizard opens.

3. Click Next.

   Figure : Clicking Next

   

4. Select I accept the terms in the license agreement, and then click Next.

   Figure : Accepting the End User License Agreement terms and clicking Next

   

5. Choose to remove or not to remove the files from the flash drive after recovering the BIOS, and then click Next.

   HP BIOS Update and Recovery opens.

6. Select Create Recovery USB flash drive, and then click Next.

   Figure : Selecting Create Recovery USB flash drive and clicking Next

   

7. Select the flash drive, and then click Next.

   The computer copies the BIOS files to the flash drive.

   Figure : Selecting the flash drive and clicking Next

   

8. When The recovery flash drive was created successfully displays, click Finish.

   The recovery BIOS is saved on the flash drive.

   Figure : Clicking Finish

   

9. Remove the flash drive from the computer.

Recover the BIOS using the recovery flash drive

1. Shut down the notebook that is not starting, and then wait 5 to 10 seconds.

2. Plug the notebook into a power supply using the AC adapter.

3. Connect the BIOS recovery flash drive to the notebook.

4. With the notebook off, press and hold the Windows logo key  and the B key at the same time.

      NOTE:

   On some notebook models, it might be necessary to press and hold the Windows logo key  and the V key.

5. While pressing those keys, press and hold the Power button on the notebook for 2 to 3 seconds, and then release the Power button but continue to hold the Windows logo key  and the B or V key until the HP BIOS update screen displays or you hear a beeping sound (usually 8 beeps).

   The HP BIOS Update screen displays, and the BIOS update begins automatically. This might take several minutes, and you might hear additional beeping sounds.

   If the HP BIOS Update screen does not display after repeated attempts, your notebook might not support this function, or there might be a hardware problem preventing the tool from opening. Skip to the next step to Contact HP Customer Support.

   Figure : The HP BIOS Update screen

   

6. Click Continue Startup to prompt the notebook to restart immediately, or allow the notebook to restart automatically when the timer reaches zero.

   Figure : Clicking Continue Startup

   

7. After the notebook restarts, press Enter to continue.

      NOTE:

   If the notebook repeatedly displays a message that the BIOS has been recovered, go to HP BIOS Application Selected is Corrupt or Missing for troubleshooting steps.

8. After Windows starts, if a message displays stating that the notebook was improperly shut down or that a boot problem was detected, follow the on-screen instructions.

   You can now to enter the BIOS menu or start the Windows operating system.

Click here and refer the HP Document for more assistance.

Let me know how it goes.

Cheers.

[KarenUK]

This didn't work. All I got was a flashing caps lock light.  And if the correct .bin file is missing from the BIOS download that is hardly surprising.

[Raj1788]

@KarenUK

It looks like you were interacting with @sandytechy20, but he is out for the day & I'll be glad to help you out. 
I'm @Raj1788 & I'm at your service.

Could you please help me with the reason for the BIOS update?

As the caps lock light is blinking and it seems like it is BIOS failure, let's try the HP document and follow the step1 to rollback the BIOS.

Keep me posted, How it goes!

Have a great day.

Cheers!

[KarenUK]

Hi, Sorry for the delay in replying but most of my time is occupied with caring for  my partner who has MND or ALS as it is known across the pond.

Anyway this HP notebook boots into windows ok although a bit slow. I think the BIOS may be corrupted because it wont wake from sleep mode and I have to re-boot it every time. There are issues in Device Manager. This all happened after a automatic Windows update which crashed  because of a low battery charge.  I tried a fresh install of windows but it did not fix anything.

It lists System DMA Controller with no drivers installed (code 28) There are no compatible drivers. And I cant find any on HP drivers or anywhere else.

DMA controllerdevice ID

Also Device manager lists GPIO controller and Sideband Fabric Device with problems:  "This device cannot find enough  free resources that it can use  (code 12)  .  If you want to use this device you will  need to disable one of the other devices on this system.

Is this a BIOS problem? And the correct .bin file is not in the BIOS download!

[sandytechy20]

@KarenUK

Thanks for the reply.

I appreciate your time and effort.

This issue may require one to one interaction with the HP Phone Support.

I suggest that you contact HP Phone Support for further assistance at the link: www.hp.com/contacthp

You have a good day ahead.

Cheers.