Bios corruption, Failing Recovery.

[andrewbakermn]

I recently had some optinal windows updates under windows 11 update, so i went ahead and installed them. This then prompted to restart the laptop. Afterward the laptop booted into bios into a bios update tool. The bios update had said it had failed, then restarted. Then it had booted into bios once again and said, bios recovery. the tool then says its writing a new bios image, then says verifying new bios image. After the progress bar completes, it says bios recovery has failed. It then restarts to the "writing new bios image" screen. I have tried to repair the bios using a USB and the key combo win+b and win+v. I have also tried a cmos reset. I have also tried alternate USB drives and no luck, even though the USB indicator lights were on during recovery. Any help would be awesome!

[Irfan_06]

Hi @andrewbakermn,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop.

Kindly refer to the steps on this link and let me know if that fixes the issue.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a great day ahead!

Irwin6

HP Support

[andrewbakermn]

The proposed solutions provided on the HP support website have been tried again and again by myself. I have tried the WIN+B and WIN+C key combos during power on, and with the proper media on the USB, and yet the issue still persists with the bios. I have also tried to do a CMOS reset, which i seem to think worked, and yet i still have the issue of a constant bios recovery. I have provided a video of the process the computer goes through. 

https://youtu.be/rQh9AXD7mec 

[Irfan_06]

Hi @andrewbakermn,

As you have already tried all the troubleshooting steps and the issue still persists.

This might require one-on-one interaction to fix it.

I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link 

Take care and have a great day ahead!

Irwin6

HP Support

[andrewbakermn]

i see no direct messages 

[sandytechy20]

@andrewbakermn 

Welcome to the HP support community.

I understand that you are having BIOS issues, I am glad to assist you.

If you have tried all the steps mentioned in this HP document:- Click here

And if the issue still persists, this might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers