• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.

‎07-21-2025 09:45 PM

HP Recommended
Operating System: Microsoft Windows 8.1 (32-bit)

My HP Pavilion model number 17-e064nr and when I try to turn it on it has a black screen with beeping and the caps lock and the wifi button blinking. On YouTube it says I need to go to the hp support and download the bios to a flash drive but my computer is retired and they don't have it available . Where else can I download the bios for my laptop? 

Reply
1 REPLY 1

‎07-22-2025 06:52 AM

HP Recommended

The latest BIOS update I could find for your notebook is F.39.

 

Info link:

 

https://ftp.hp.com/pub/softpaq/sp79501-80000/sp79620.html

 

Exe link:

 

https://ftp.hp.com/pub/softpaq/sp79501-80000/sp79620.exe 

 

I ran the file and it will not create a BIOS recovery flash drive for me, but inside the folder that was created when I ran the files there is a BIOS BIN file and other files as well.

 

So, hopefully, you can figure out a way to recover the BIOS.

Reply
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.