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Locked

‎04-21-2019 06:36 AM

HP Recommended
Product: Dell Inspiron 13
Operating System: Microsoft Windows 8 (64-bit)

Hello, I know this is a site for HP.  My question is for a Dell, or at least the OS on the Dell.  Someone helped me on here before so hopefully I can get that luck again.  When I boot the bios password prompts allowing 3 tries then it reads system disabled - f3386f8A47A39f51   service tag- 6VQH812.  Any help with this is greatly appreciated 

1 REPLY 1

‎04-21-2019 08:18 AM

HP Recommended

@Sgv0antihero 

That was before; times and rules have changed since then.

 

Sorry, we are no longer able to provide any assistance with password issues. The Community Policies changed this March such that we are now not permitted to assist customers with Admin or BIOS (i.e., Power On) password issues.

In fact, according to the Community's Rules of Participation (which you can read from here: https://h30434.www3.hp.com/t5/custom/page/page-id/hp.rulespage😞

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

For assistance NOW, you would have to contact Dell customer support.



I am a volunteer and I do not work for, nor represent, HP
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