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Locked

‎11-30-2023 08:26 PM

HP Recommended

Enter Administratior Password or Power-On Password I need to recover access to this PC I bought it of a pawnshop they had me using a final sale they give me passwords but didn't work they say password was for a software not bios . I have receipt and prove of purchase please help boot it so I can use it 

Category:
1 REPLY 1

‎12-01-2023 08:37 AM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

I work on behalf of HP
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