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Locked

‎06-01-2025 06:38 PM

HP Recommended

Have recently bought a HP probook but has some type of work interface but when i go to factory reset it asks for a bios password which i do not have.

 

I've tried contacting the seller but they claim not to know anything about this which is very frustrating but hopefully someone has a solution?

 

Will be very grateful for any help. Thanks in advance.

 

Also I have access to another laptop ect but no flash drive so can't re install windows that way at the moment but is there any other way to pass this? Thanks again 

1 REPLY 1

‎06-01-2025 06:49 PM

HP Recommended


Unfortunately, for problem with passwords you will need to contact an HP agent.
Click here for world-wide contact info
Here is HP's official policy regarding BIOS passwords:
HP Business PCs - Forgotten or lost BIOS password | HP® Support

According to the Community's Rules of Participation:

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

You need to contact an HP agent and explain the problem.

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