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‎06-06-2026 11:23 AM

HP Recommended

Bios

Category:
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1 REPLY 1

‎06-08-2026 02:52 AM

HP Recommended

Hi @NLW6 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

I understand you are facing a BIOS reset situation. Thank you for sharing this with us. Before we proceed further, may I ask if you have already tried any troubleshooting steps on your own? This will help us avoid repeating actions and guide you more effectively.

 

To provide accurate support, could you please share:

  • The exact HP product model (for example, HP Envy x360, HP Pavilion, etc.).
  • Any recent changes made before the issue started (such as BIOS update, hardware replacement, or system reset).
  • What exactly happens when you power on the device—does it display any messages or stay in a loop?

 

With these details, we can better understand the situation and guide you with the most appropriate HP‑recommended steps.

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

I'm an HP Employee.


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