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‎03-07-2020 11:05 AM

HP Recommended
Product: 20-r014in
Operating System: Microsoft Windows 10 (64-bit)

Hi, 

I need help in BIOS. Updates bios from HP Support Assistant. Once update is completed system asks to press enter, however it's not letting me windows screen it's keep going back to bios recovery screen and started to run, and it's going past three hours, like press enter to windows and bios recovery starts to run again. Please help me what should I do this case

1 REPLY 1

‎03-10-2020 11:51 AM

HP Recommended

@Prashanth2810,

 

Welcome to the HP Support Community!

 

I reviewed your post and I understand that the computer is stuck in a BIOS update loop.

 

Don’t worry, I assure you I will try my best to get this sorted.

 

I recommend you force shut down the computer by pressing the power button and wait for a minute and turn on the computer and check.

 

If you continue facing the issue, then follow the steps from the below article to recover BIOS.

 

https://support.hp.com/in-en/document/c02693833

 

Let me know how it goes and you have a great day!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Cheers!

The_Fossette
I am an HP Employee

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