Bios update is stuck

[Liszm]

Bios setup is stuck since long. Zero progress since half an hour. 

I tried power off solution from community chats, but it doesn't work.

Kindly help.

[Anand_Andy]

Hi @Liszm,

Welcome to the HP Support Community

I'd like to help!

I understand that you have an  HP Pavilion 15-Cs2095nb Notebook and it is stuck on the boot setup. Not to worry I will help you to resolve this issue.

For better clarity and to assist you better I would require more information regarding this:

• Did any hardware changes take place on the laptop recently?
• Were there any software changes or updates that happened prior to the issue?

Meanwhile, I recommend you perform the following steps to isolate the issue and arrive at a fix: 

Step 1: Hard reset:

• Power off the laptop.
• Disconnected AC adapter from the laptop.
• Press and hold the power button for 15 seconds.
• Reconnect the battery and plug the AC adapter.
• Power ON the laptop and check.

Step 2: Recovering the BIOS:

• Turn off the computer, and then connect the power cord.
• Press and hold the Windows key and the B key at the same time, and then press and hold the Power button for 2 to 3 seconds.

• Release the Power button but continue pressing the Windows and B keys. You might hear a series of beeps.
• If the HP BIOS Update screen does not display, repeat the previous steps but press the Windows key and the V key. If the screen still does not display, your computer might not support the feature or there is a hard drive issue. Continue to the next section to Recover the BIOS using a USB recovery drive.
• If the Power light turns off, the Power button was held too long. Repeat the previous steps, making sure to hold the Power button for only 2 to 3 seconds.
• If a BIOS recovery message repeatedly displays, continue to the next section to Recover the BIOS using a USB recovery drive.
• If a message that the computer improperly shut down or a boot problem is detected displays, follow the on-screen instructions to resolve the error.
• If Windows starts, update to the latest BIOS version. Go to HP Notebook PCs - Updating the BIOS for more information.
• The HP BIOS Update screen displays and the recovery begins automatically.

Hope this helps! Keep me posted. 

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