Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-25-2025 01:50 AM

HP Recommended

I had noticed my frames were dropping on the few games I play on my laptop and it was getting slow sometimes, so I went to check for updates including a bios update. But when the update started for the bios, my screen keeps flashing on and off and telling me that it's clearing pending image and not to turn off the computer, and occasionally a 0/16 blocks but it did that for half an hour despite it saying only a few minutes. So then I try to do what I did last time when I called someone for it and I shut down the computer, turned it on, held the Windows button and b, but it didn't roll back anything, didn't set it to normal, nothing. Do I need to call someone? Take it into a shop? Try the windows and b thing again? I'm tired of this thing refusing to work for a second time and needing a different solution for the same problem.

Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.