Bios update says "Shutting down" for last 14 hours

[kat3rich]

I clicked to update Bios in HP Assistant at approximately 1am and was aware the computer needed to shut down. The spinning circle above "Shutting down" on a blue screen appeared. I went to bed. I got up at 10:30 am and the same screen is there with the spinning circle. It is now 5:30pm and nothing has changed. I am trying not to have a panic attack. I need the computer to do my school work for college and had not planned to devote this much time to updating my new computer.

[The_Fossette · Accepted solution]

Hi @kat3rich,

Welcome to the HP Forums!

Thank you for posting your query in this forum, it's a great place to find answers.

I reviewed your post and I understand the computer is stuck on the bios update for last 14 hours.

Don’t worry, I assure you I will try my best to get this sorted.

I recommend you to hard shut down the computer and restart it and it should take care if the issue.

Let me know how it goes and you have a great day!

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care.

Cheers!