Bios update stalled computer will not shut off

[Slp1313]

I tired updating my Bios, it has stalled at 14% for over 2 hours, tried to turn off my laptop and it will not turn off even after holding the power button, I need help asap please. 

[ub6424]

Hello @Slp1313 

Sorry to hear that you are having problems ... I would like to help you.

You would have to open the notebook to get to the battery. Forgot it and choose the simple variant ...

(1) Disconnect <charger> and wait until battery is empty and notebook is automatically switched off.

(2) Connect <charger>

(3) Recover <bios>

--->>> Restore the BIOS on HP Computers with a Key Press Combination

(4) Please report your results

[Slp1313]

It has an internal battery, sorry I should have stated this.

[ub6424]

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@Slp1313 wrote:

It has an internal battery, sorry I should have stated this.

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Hello @Slp1313 I already knew that, that's why I wrote that you don't need to open your notebook.

Follow the instructions and report back.

Good luck

[Slp1313]

😅 I apologize, can you tell I'm stressed! I realized you said that when I re-read your reply lol. Thank you hopefully it will work, I'll update after I try to go back to the previous Bios.

[ub6424]

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@Slp1313 wrote:

😅I apologize, can you tell I'm stressed! I realized you said that when I re-read your reply lol. Thank you hopefully it will work, I'll update after I try to go back to the previous Bios.

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Everything goes better with calm. Try to distract yourself with beautiful things. It's just a device...