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Microsoft Windows 10 (64-bit)

My hp laptop got stuck at 99% when i was recovering my bios.My bios got corrupted and i made a bios recovery flashdrive.Then i followed the steps from the website and my bios was copying all the bios files from the flashdrive.After all the files were copied the bios recovery got stuck at 99%.The power was also connected.I dont know what to do

1 REPLY 1
HP Recommended

Hi @Forzamnm,

 

Welcome to HP Support Community.

 

Thank you for posting your query, I will be glad to help you.

 

If your HP laptop is stuck at 99% during a BIOS recovery, it's a concerning situation. Here are some steps you can try to resolve the issue.

 

Wait and Be Patient: Sometimes, BIOS updates or recoveries take time, and it might be stuck momentarily. Give it some time, as the process could be completing background tasks.

Hard Reset:

  • Turn off your laptop.
  • Disconnect the power supply.
  • Remove the laptop battery if it's removable.
  • Hold down the power button for about 15 seconds.
  • Reconnect the power supply (and reinsert the battery if it's removable).
  • Power on your laptop and see if it progresses past 99%.

Retry the BIOS Recovery:

  • If the laptop is still stuck at 99%, you may need to redo the BIOS recovery process. Sometimes, issues can arise during the initial attempt.
  • Make sure to follow the official HP documentation and ensure that your USB flash drive is properly formatted.

Use a Different USB Port:

  • Try using a different USB port on your laptop. Sometimes, a different port might have better connectivity.

Check for Power Interruptions:

  • Ensure that there are no power interruptions during the BIOS recovery process. A stable power source is crucial for BIOS updates.

 

Remember that updating the BIOS carries some risk, and if not done correctly, it can lead to serious issues.

 

I hope this helps.

 

Take care and have a good day.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Alden4

HP Support 

Raj_05
HP Support Community Moderator
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.