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Hi @Jangmi 

 

Welcome to the HP Support Community! We're here to help you get back up and running.

 

To assist you effectively, it would help to know a few details first:

  • Which HP product or model are you working with?
  • Were there any recent changes before the BIOS issue started (such as a BIOS update, hardware replacement, or system reset)?
  • Have you already tried any troubleshooting steps, like key combinations for BIOS recovery?

Once I have this information, I can share accurate steps tailored to your product.

 

We're looking forward to helping you get back up and running! 

 

Regards, 

Hawks_Eye

 

Note: Do not share any of your personal information in public, such as serial number, phone number, email ID, etc.

 

I'm an HP Employee.


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