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‎05-10-2025 04:23 PM

HP Recommended

My son's Victus gaming laptop is requesting the recovery key. When enter the recovery key and click continue it brings us right back to the blue BitLocker screen. I need help 😫

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1 REPLY 1

‎05-12-2025 11:34 AM

HP Recommended

@SweetT8113, Welcome to the HP Support Community! 

 

Thanks for reaching out about your query regarding BitLocker Recovery Key!

We're thrilled to have the opportunity to assist you and provide a solution. 

 

To troubleshoot your issue, please follow these steps from this link.  

 

Hope this helps!

Take care, and have an amazing day! 

 

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going! 

 

Regards,

ZOEY7886
I am an HP Employee

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