I have just purchased a HP Envy laptop and have been locked out by BitLocker. I did not set this up or turn it on. My Microsoft account is currently locked and cannot send me codes for 30 days because I changed my security details. Can BitLocker be bypassed so I can actually get into my laptop and turn it off?
BitLocker was activated by someone on this PC and during the activation time it prompts the user to save/store the key in a safe place.
If this is company owned asset/device, you should turn to your company's IT support guys and they should be able to provide you with the recovery key
If this is your own personal device, and if you don't know your recovery key, most probably you use a slightly different BitLocker version for certain PCs and tablets known as Device encryption. Your key might be stored in Microsoft OneDrive with your Microsoft account here :
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