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Locked

‎11-18-2022 03:54 AM

HP Recommended
Product: HP Laptop PC 15-dw3000 (1A3X9AV)
Operating System: Microsoft Windows 10 (64-bit)

Dear Team,

 

I have an issue that recently my device HP Laptop PC 15-dw3000 (1A3X9AV) some hardware issue and because of that device motherboard and sata connector was changed. 
After changing motherboard and sata connector with new my device asking for bitlocker recovery key but I don't have that key.
Please help me to find out of my device bitlocker key so i can mention it. And secure my all important data otherwise i will lost it without entering the bitlocker key.

 

Please do the needful on uregent.

Category:
1 REPLY 1

‎11-18-2022 10:31 AM

HP Recommended

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

 

I work on behalf of HP. Our job as moderator is to monitor all traffic on the community.
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