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‎12-19-2024 09:11 AM

HP Recommended

I have an HP Laptop 15-dy2193dx (544Q0UA) that had a bitlocker SSD in it, do not have the bitlocker code so removed the ssd and replaced it with new blank ssd (256 M.2 NVMe), but now drive is not found when trying to install windows 11,. but the laptop diagnostics find the ssd.  Also have an HP All-In-One that is doing the exact same thing.

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1 ACCEPTED SOLUTION

Accepted Solutions

‎12-19-2024 09:20 AM - edited ‎12-19-2024 09:22 AM

HP Recommended

I don't believe that BitLocker is causing that problem.

 

Your notebook comes with an Intel i5-1135G7 processor which means that you have to install the Intel storage controller drivers for all PC's that come with Intel 11th generation and newer Core processors.

 

I have zipped up and attached the Intel storage controller drivers that should work for Windows to find the drive.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the Windows installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and Windows should install.

 

You can install Windows on a BitLocker encrypted drive if you run the dispart utility to clean the disk during the installation process, so I don't believe there was a need to buy a new drive.

 

View solution in original post

F6.zip
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3 REPLIES 3

‎12-19-2024 09:20 AM - edited ‎12-19-2024 09:22 AM

HP Recommended

I don't believe that BitLocker is causing that problem.

 

Your notebook comes with an Intel i5-1135G7 processor which means that you have to install the Intel storage controller drivers for all PC's that come with Intel 11th generation and newer Core processors.

 

I have zipped up and attached the Intel storage controller drivers that should work for Windows to find the drive.

 

The attached file is good for both W10 & W11.

 

Copy all of the files in both folders in the attached file to a USB flash drive.

 

Have the flash drive and your Windows installation media plugged into USB ports.

 

Boot from the Windows installation flash drive.

 

When you get to the screen where no drives can be found, click on the Load driver option, browse to the flash drive with the storage controller drivers on it.

 

If you check the box, it will only include the compatible driver.

 

Click Next, and Windows should install.

 

You can install Windows on a BitLocker encrypted drive if you run the dispart utility to clean the disk during the installation process, so I don't believe there was a need to buy a new drive.

 

F6.zip
1 person found this reply helpful
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‎12-19-2024 10:42 AM

HP Recommended

Thank you that worked great

 

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‎12-19-2024 10:43 AM

HP Recommended

You're very welcome.

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