• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Seize the moment! nominate yourself or a tech enthusiast you admire & join the HP Community Experts!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended

I reset my HP Envy without saving Recovery Key, now it wants one to access system. Best Buy is charging $150. Anyone know a cheaper solution? I don't have it saved in my Microsoft Account. Please help, 

1 REPLY 1
HP Recommended

$150 for 20 minutes of work?  Wow.

 

I'm in the wrong racket.

 

You can reinstall Windows for free by making a bootable USB installation flash drive with the W10 or W11 Microsoft media creation tool as applicable.

 

Download Windows 10

 

Download Windows 11

 

When you get to the part that asks 'Where do you want to install Windows, delete every partition on the hard drive, leaving just one partition of unallocated space.  Click Next and Windows should install.

 

If your notebook is less than 5 years old it should be supported by the HP cloud recovery tool as well which you can use to reinstall Windows.

 

The cloud recovery tool will wipe the drive and reinstall the original factory image.

 

HP Consumer PCs - Using the HP Cloud Recovery Tool in Windows 11 and 10 | HP® Support

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.