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- Black Screen Won't Quit - HP Spectre with Ubuntu

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02-24-2024 04:51 PM
Hi, I have an HP Spectre from x360 Model 15-ch075nr. It has Ubuntu for an OS. It ran fine for a time with Ubuntu but then screen started blacking out more and more and got harder to get back up. Now it is black and I can't boot it either in bios mode or regular. But the computer will be running. So the computer starts but the screen is wonky. This laptop is a little old (2018) but it hasn't been used much.
02-25-2024 11:48 AM
If HP sells Spectres with Ubuntu on them -- that is news to me because I'm not aware of that being the case.
I'm sorry, but HP does not provide support for Linux distros -- including boot and installation issues.
IF you replace the preloaded Windows OS with a Linux distro, or add a Linux distro, then you assume full responsibility for maintaining that -- including solving any problems with booting the other OS and/or installing the other OS.
Modern PCs with UEFI, instead of the older BIOS, are especially difficult to install because you have to go into the UEFI settings and make several changes before you can even boot from a USB stick -- and we are unable to assist in that work.
Your best bet for support now is to contact the support forum of the distro you are using.
Since you are using Ubuntu, go here: https://ubuntuforums.org/
Good Luck
I am a volunteer and I do not work for, nor represent, HP