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‎05-20-2025 09:19 AM

HP Recommended

I have a black screen on my laptop and the Caps Lock is flashing 3 times slow and 5 times quick. What’s going on and how can I fix it?

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1 REPLY 1

‎05-20-2025 10:29 AM

HP Recommended

Hi @Nefzeno 

 

This error indicates that the CPU (processor) is not detected, it may be damaged and if it is soldered to the motherboard it cannot be replaced, the entire motherboard must be replaced.

- if I can help solve your question or issue, please click on ACCEPT AS SOLUTION or click the YES button if my answer was helpful.
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