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‎10-20-2025 12:08 AM - last edited on ‎10-20-2025 03:51 AM by Level 15

HP Recommended

HP ENVY 4-1040la Sleekbook
Product B5M79LA#ABM
Serial Number >Do not include the product serial number or any private information<

My notebook turns on correctly, but the screen remains black, the Caps Lock LED blinks twice, the orange Wi-Fi light is on, and the fan is working.
Could you please help me?
Thank you very much!

 

 

 

Sleekbook HP ENVY 4-1040la
Producto B5M79LA#ABM
Serial >Do not include the product serial number or any private information<

Mi notebook enciende correctamente pero la pantalla queda negra, LED de Bloq Mayús parpadea 2 veces, luz naranja de Wi-Fi encendida, funciona el ventilador.
Por favor ¿me podrían ayudar?
Muchas gracias!

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