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HP Notebook - 15-bs023ca
Microsoft Windows 10 (64-bit)

Hi, my notebook always gone on a flash screen after power up. I have tried all recover option like windows key and v or b key. When i push the power button, the fan goes on but no beep or capslock light. The screen seems to start but it goes black. I have try to reset cmos by withdraw the cmos battery without success. Anyone know how to recover bios?

3 REPLIES 3
HP Recommended

@Martinb47 

 

Welcome to the HP support community.

 

I understand that your notebook is not booting after the BIOS update, I am glad to assist you.

Perform a BIOS recovery to fix this issue.

Here are the steps:- Click here

 

Keep me posted.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers.

Sandytechy20
I am an HP Employee

HP Recommended

Hi, i already try all those solution.

HP Recommended

@Martinb47 

 

This might require one on one interaction to fix the issue, I am sending you a private message with the steps to talk to HP support.

Please check the mailbox icon at the top-right corner of this screen.

 

I hope this helps resolve this issue completely.

If this helps, please mark the public post as an accepted solution so that it benefits several others.

Cheers

Sandytechy20
I am an HP Employee

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