Black screen after changing the laptop battery

[RRes29]

Hi! Recently, i have changed my laptop battery because it was on low life. I play video games with the laptop charging for performance . Two days ago i played Gears without any issue. But today , after a week of replacing it i started getting black screen while entering the game , after loading for mb 5-10 minutes black screen or sth like sleep mode because after i pressed the power button , it gave me a brighter black screen . I could only close the laptop by holding the power button . I tried 4 times to do and everytime was the same . I checked the gpu drivers , i installed and ran all HP support test that i could find and it says that everything is fine.  The battery is not made by hp , but it has the same specifications and it says it compatible. 

Every advice helps ! 

[Nal_NR]

Hi @RRes29

Welcome to the HP Support Community. 

I'd be happy to help you! 

I understand that you are having issues with the black screen.

Since you mentioned that, you replaced a battery. Is that HP's original battery?

Meanwhile, Perform a hard reset

If your computer suddenly fails to boot properly, perform a hard reset (power reset).

For detailed instructions on resetting your computer, see HP PCs - How to Power Reset Your Computer.

• Turn off the computer.
• Disconnect the AC adapter.
• Remove any discs from the disc drive.
• Remove memory cards from the card reader slot.
• Disconnect all nonessential peripheral devices, such as printers, scanners, external hard drives, and USB flash drives.
• With the AC adapter unplugged, press and hold the power button for approximately 15 seconds.
• Reconnect the AC adapter, and then turn on the computer.
• Note: If an error message is displayed, see Troubleshooting Error Messages on a Black Screen During Startup or Boot.
• Otherwise, continue with the troubleshooting procedures in this document.

Click here for the remaining steps. 

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

Thanks
Elohi_NR 

I am an HP Employee