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‎01-10-2020 11:19 PM

HP Recommended
Product: W0J10PA
Operating System: Microsoft Windows 10 (64-bit)

After giving login credentials my laptop screen is coming black and it's taking long time for loading.

1 REPLY 1

‎01-13-2020 09:15 AM

HP Recommended

Hi @Sakshiskv

 

Welcome to the HP Support Community. I'd be happy to assist you with the black screen issue. 

 

Please try these steps - HP PCs - Black or blank screen with blinking cursor after entering Windows password 

 

Hope this helps! Keep me posted. 

 

Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

Click the “Kudos, Thumbs Up" on the bottom right to say “Thanks” for helping!

 

Have a great day! 

Asmita
I am an HP Employee

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