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HP Recommended
Pavilion dv6 (QA970EA#ACB)
Microsoft Windows 7 (64-bit)

I have an issue with booting my notebook Pavilion dv6. It started several days ago when my notebook lagged (it didn’t respond to anything) and I performed a hard reset. Then, I reloaded it, but appeared black screen for ages after Windows logo. I reseted it again and I see a message “Windows failed to start” and an option to make a repairing or smth like that. Still, it didn’t help, neither resting to the last stable version. The problem stayed. However, I tried safe mode and it worked. Then, I decided simply perform a system recovery (reinstall Windows), but the problem was the same, but now I cannot enter even in the safe mode, cause I cannot perform a first launch after installing Windows. I tried recovery from my recovery disks, but it didn’t help.

Then, I ran system tests - everything was fine(see screenshots).

Then, I tried to recover BIOS, but in system diagnosis I have error “failed reading bios image”, but I can go in bios by pressing “esc” while booting notebook.

May be you have any ideas what can cause this problem and how I can solve it?

Hope, for your fast response DC5A10A2-30BD-43B4-B562-4EFC458A9A0D.jpeg

2 REPLIES 2
HP Recommended

Is there a battery in it or not?

HP Recommended

No the battery died long time ago 

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