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Hello, I have this issue where my laptop suddenly powered off and didn't turn on again. I charged it and a black screen came up, I looked up tutorials on how to fix it and when I did the tutorial, it worked for a split second but it was just another black screen telling me that the issue was with the Bios/ CMOS, So I try to update the bios by grabbing another laptop and a hard drive but there is no bios listed on the software help page for my OS version. I'm confused on how I'm supposed to fix this issue if there is no bios listed at all. 

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