-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Blank Screen After a Succesful BIOS Update

Create an account on the HP Community to personalize your profile and ask a question
10-11-2019 06:10 PM
After upgrading bios of HP Laptop 15-da0012TU, Win10 x64 bit, when booting to windows, screen is blank. I can do recovery mode, backup but after the HP logo finishes loading, blank screen appears. I know that the windows successfully booted because I can use the screen narrator to shutdown the laptop.
I cannot figure out the way to downgrade the BIOS to default.
I tried these methods and followed the instructions correctly:
1. Restore the BIOS to default setting.
2. BIOS recovery, https://support.hp.com/ro-en/document/c02693833#usbrecovery
(no BIOS recovery files found, please Insert the USB media, but I already inserted the media).
3. factory reset the PC, windows loads but the screen is blank after the HP logo finishes to appear.
4. factory reset the PC using default HP manager but still screen becomes blank when windows loads.
10-14-2019 07:52 AM
Welcome to the HP Support Community!
I recommend you follow the steps in the below article and check if it helps.
https://support.hp.com/us-en/document/c03518165
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
10-16-2019 03:01 AM
Perfect, I am really glad to hear that!
If any other questions arise, please feel free to write back to me.
Cheers!
The_Fossette
I am an HP Employee