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HP Pavilion g4-2014tu Notebook PC
Microsoft Windows 8.1 (64-bit)

I already tried the Windows Button + B/V and it didn't work. The Notebook's Original OS is Windows 7 and I upgraded it to Windows 8.1 (64-bit). NO POWER on screen. Unending Blinking Caps Lock and lit F12. Will the BIOS recovery flash drive work even though theres no power on screen. I also tried the "hold power button" solution but it didn't work.

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

@Moofenshmirtz,

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I reviewed your post and understand that the computer is not booting to windows and the caps lock key is blinking continuously.

 

I'll be glad to help you 🙂

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the computer was working fine?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

While you respond to that, I would like to inform you that if the caps lock is blinking continuously it means CPU failure. However, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes. Awaiting your reply!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Good day! Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

View solution in original post

5 REPLIES 5
HP Recommended

@Moofenshmirtz,

 

Welcome to the HP Forums!

 

This is a wonderful place to converse with the community, get assistance and find tips.

 

I reviewed your post and understand that the computer is not booting to windows and the caps lock key is blinking continuously.

 

I'll be glad to help you 🙂

 

In order that I may provide you with an accurate solution, I will need a few more details.

  • When was the last time the computer was working fine?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

While you respond to that, I would like to inform you that if the caps lock is blinking continuously it means CPU failure. However, I recommend you follow the steps in the below article and check if it helps.

 

https://support.hp.com/us-en/document/c04718479

 

Let me know how it goes. Awaiting your reply!

 

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

 

Good day! Take care 🙂

 

Cheers!

The_Fossette
I am an HP Employee

HP Recommended

1. When was the last time the computer was working fine?

Answer: Last Week, While I was playing the screen went White then when I turn the computer off the computer was fine again then the screen went Brown then when I turn it off again then I turn the computer on again and that’s where the issue started.

2. Have you made any software or hardware changes on the computer?

Answer: I installed an application called Driver Booster which updates your drivers.

3. Have you performed any troubleshooting steps before posting?

Answer: Yes, I already tried holding windows key and B/V. I also tried the hard reset/hard reboot but all of that didnt work.

HP Recommended

@Moofenshmirtz,

 

It is great to have you back and your patience is greatly appreciated.

 

Did you follow the steps suggested in the artilce I have shared in the last post?

 

Are you able to boot to BIOS? 

 

Here is how you can boot to BIOS.

 

- Turn off the computer.

- Turn on the computer and keep tapping the F10 key to boot to BIOS.

 

Let me know how it goes and you have a great day!

 

Good day! Take care 🙂

 

Cheers!

 

The_Fossette
I am an HP Employee

HP Recommended

@The_Fossette

I werent able to boot to bios by tapping the F10 key. The hard reset from the article you shared also didnt work.

HP Recommended

@Moofenshmirtz,

 

It is great to have you back and your patience is greatly appreciated.

 

Based on the diagnosis it looks like a hardware malfunction. I will share you few details through a private message about the service options dedicated to your product, please watch your inbox for more information.

 

Good day! Take care 🙂

 

Cheers!

 

The_Fossette
I am an HP Employee

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