Blinking orange light near the AC connector

[Akeeee]

Out of nowhere, my laptop stopped starting, the power button is unresponsive. I thought maybe the power is down. Then I plugged it in and turned it on... An orange light started to flash. So i let it charge to see what happens over night. Still the same problem. Then I kept it as it is for few days. Suddenly when I tried to turn on the laptop, it worked. And I tried to run some tests and checked whatever I can, including diagnostics. All seemed to be okay. But now, even if the laptop has full charge, it turns of randomly. Please help.

[Irfan_06]

Hi @Akeeee,

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

I see that you are facing an issue with your Laptop that shuts down intermittently.

Please follow the steps below to perform an extensive system test to confirm if the hardware is working fine.

1) Shut down the computer.

2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears.  

3) Press F2 once.  

4) Go to the system test > extensive test

If the hardware is working fine. Please click on this link to perform a recovery on your Laptop.  (Take a backup of the data before performing a recovery)

Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.

I hope this helps.

Take care and have a great day ahead!

 Irwin6

HP Support

[Akeeee]

Thank you for the recommendation, but it has trouble staying on for an extended period of time. So even if I try this, it will turn off midway