Blu screen error after login to ebay costumer page

[wiebkeje]

Hello,

my pc responds every time i try to log in to ebay with a blu screen error and reboot; interrupt code: DRIVER_IRQL_NOT_LESS_OR_EQUAL; problem: ipeaklwf.sys. I have already reloaded all graphics drivers and tried it with different browsers (Chrome, Firefox, Explorer). For any idea that helps to solve the problem, I would be very grateful. 

Greetings
Wiebke

ps: it only happens with ebay-login

[IT_WinSec · Accepted solution]

Hello @wiebkeje

Welcome to the HP Support forum.

This appears to be known issue caused by HP Software known as HP Velocity >> http://www.hp.com/hpinfo/newsroom/press_kits/2013/HPatVMworld2013/HP_Velocity_Data_Sheet.pdf

Go to Control Panel > Programs and feautres

Find and uninstall HP Velocity

Restart the PC and the problem should be resolved

Let me know if this works for you

[wiebkeje]

Hello,

thanks a lot for reply. It was exactly my problem. I solved it yesterday with the help of this application https://www.bleepingcomputer.com/download/bluescreenview/  ; -)

Have a nice day
Wiebke

[IT_WinSec]

You are welcome ! Take care 🙂

[Norman51]

Worked for me too