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HP Recommended
HP Notebook - 15-be002tx
Microsoft Windows 10 (64-bit)

WhatsApp Image 2022-05-15 at 7.31.57 PM.jpeg

Some update files are missing or have problems. We'll try to download the update again later. Error code: (0x80073712)

1 REPLY 1
HP Recommended

Hi, @SaiBabaEduTech try using the Windows Update Troubleshooter to see if it works.

 

https://support.microsoft.com/en-us/windows/windows-update-troubleshooter-19bc41ca-ad72-ae67-af3c-89...

 

Also, try this second method if you are still experiencing problems.

 

Method 2: Run the DISM tool

  1. Swipe in from the right edge of the screen, and then tap Search.
    (If you're using a mouse, point to the lower-right corner of the screen, move the mouse pointer up, and then click Search.)

  2. Enter command prompt in the search box.

  3. In the list of results, swipe down on or right-click Command Prompt, and then tap or click Run as administrator.

  4. In the Administrator: Command Prompt window, type the following commands. Press the Enter key after each command:

    DISM.exe /Online /Cleanup-image /Scanhealth

    DISM.exe /Online /Cleanup-image /Restorehealth

  5. To close the Administrator: Command prompt window, type Exit, and then press Enter.

  6. Run Windows Update again.

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