Blue Screen of Death / Driver download

[Ghersenn10]

Hello HP community. I am in a bind here. I've been constantly getting BSoDs with the latest driver version from AMD.

Blue Screen of Death (DRIVER_IRQL_NOT_LESS_OR_EQUAL) amdkmpfd.sys.

I got it from their auto detect and install drivers support. So based on my research on how to fix this problem, one of em is to downgrade my AMD display drivers manually. So upon going to their Drivers and Support page I must find the driver that fits my system. So the details are:

HP Notebook - 15-bw074ax:

AMD A10-9620P RADEON R5, 10 COMPUTE CORES 4C+6G

The problem is:

In the drivers and support page of amd, upon selecting "processors with graphics/AMD A-Series Processors/AMD A10-Series APU for Laptops/

in the selection I don't see any A10-9620P APU. I am not sure which one to pick and I don't want to download and install the wrong driver. There 3 choices that seem to be close tho but still not sure which one is correct.

7th Gen A10-9630P APU

7th Gen A10-9600P APU

6th Gen A10-8700P APU

So I am confused that there is no "A10-9620P APU". Please help me pick the correct one.

[Paul_Tikkanen]

Hi:

Either of the first two you listed will be the right ones.

You are going to get the same driver file anyway.

If you continue to have issues with the drivers directly from AMD, I recommend you stick with the latest driver HP has for your notebook.

Driver - HP Notebook - 15-bw074ax | HP® Customer Support