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Pavillion

I keep getting the BSOD at random times; playing games, doing uni assignments or watching netflix. It comes up with MEMORY_MANAGEMENT and I have looked up how to fix it and stop it happening but have not found anything specific to this code. I recently installed a VPN and don't know if that could be a contributor? Can't think of anything else, that's the only thing I have recently downloaded

3 REPLIES 3
HP Recommended

Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.

Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.

Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.

NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).

Please post the results.

 

Otherwise....

Network PolyGlot.png

 

The IRQ which in my poor picture is RESOURCES NO CONFLICTS, maybe that is something to check for.

 

HP Recommended

Thanks! Here is the result of the fast test 😕

Codie1_0-1585967587674.png

I will try the other method now

HP Recommended

Just started an extensive test to see if there might be an issue there, and of course right after starting it comes up again. 

E7D4C06B-DF7A-4123-8E00-66B846AEFB1D.jpeg

Update -- started the extensive test again, which said would take about two hours. It has now been 7 hours and the Long Drive Self-Test will not get past 90% complete.

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