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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Re: Blue Screen of Death

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04-02-2020 09:27 PM
I keep getting the BSOD at random times; playing games, doing uni assignments or watching netflix. It comes up with MEMORY_MANAGEMENT and I have looked up how to fix it and stop it happening but have not found anything specific to this code. I recently installed a VPN and don't know if that could be a contributor? Can't think of anything else, that's the only thing I have recently downloaded
04-03-2020 03:33 AM
Hi
First:- Turn off the computer, press and hold the PWR button for 4 seconds.
Then - Leave only keyboard and mouse connected, disconnect all externally connected
devices such as Docking Station, USB storage devices, displays, and printers.
Unplug the AC adapter from the computer.
Next - Press and Hold the Power button for 15 seconds to Hard Reset.
Rinse and Repeat; Re-Connect the AC adapter.
NOW begin checking/testing/proving the Hardware is fit for purpose.
Power on your PC, press ESC (repeatedly), then F2 at the prompt.
Choose System Tests (Fast Test does a 4 minute hardware check).
Please post the results.
Otherwise....

The IRQ which in my poor picture is RESOURCES NO CONFLICTS, maybe that is something to check for.
04-03-2020 08:40 PM - edited 04-04-2020 04:53 AM
Just started an extensive test to see if there might be an issue there, and of course right after starting it comes up again.
Update -- started the extensive test again, which said would take about two hours. It has now been 7 hours and the Long Drive Self-Test will not get past 90% complete.