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‎03-10-2022 06:21 AM - last edited on ‎03-10-2022 02:29 PM by

HP Recommended
Product: Omen 15
Operating System: Microsoft Windows 10 (64-bit)

Hi,

I bought a new OMEN 15.6 inch- 15-in1000(2L1F1AV) this summer, and since last December I have been having blue screens/restarts at least 2-3 times a week. It happens when I'm on YouTube or even when no app is being used. I don't know if this is important to mention but I downloaded Vanguard on my computer the computer security software from Riot Games. I tried to reinstall Windows and ran diagnostics but nothing changed. I saw on a site that maybe it was my graphics card that needed to be updated, but that didn't work either.

 

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