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12-11-2019 08:53 AM
Hello,
I have this problem over a year and I didn't find any help from the internet.
I have a blue screen error every few days or so, specifically when I open my laptop after it was in sleep mode.
stop code: SYSTEM_THREAD_EXCEPTION_NOT_HANDLED.
what failed: SPUVCbv64.sys.
I've checked the hardware diagnostics system test and everything is fine.
please help me to fix it , thank you.
12-13-2019 03:52 PM - edited 12-13-2019 03:56 PM
Hi, Thanks It just happened to me again and I got my event error it is :
A system Error:kernel-boot
Event id: 16
Description: Windows failed to resume from hibernate with error status 0xC0000001.
I checked my webcam driver with the automatic updating software and it is up to date.
What should I do now?
Thank you