Blue ring around mouse cursor and also an orangesquare that keeps popping up

[Missmichelle1]

I keep having problems with a blue ring around my mouse cursor and also a strange Orange square that keeps showing up on everything I try to do how do I get rid of this I even factory reset it and it did not go away

[asmita6658]

@Missmichelle1

Greetings!
 
Welcome to the HP Support Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, there's an issue with the mouse cursor and an orange box which keeps popping while navigating.

Appreciate you trying the steps. Don't worry, I'm here to help! 

Let's try these steps -

1) At the bottom right, select the time. Or press Alt + Shift + s.
 

2) Click Settings Settings.
 

3) At the bottom, click Advanced.
 

4) In the "Accessibility" section, click Manage accessibility features.

5) Uncheck the "Display" and "Mouse and Touchpad" options or anything else that has a checkmark and you don't want to use.

Display: Turn on high contrast mode or screen magnifier, or change screen resolution or text size.
Mouse and touchpad: Turn on automatic clicking, tap dragging, cursor highlighting, or change the cursor's size.

Hope this helps!

Let me know how that goes.

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Have a great day ahead 🙂