Blue screen appears on my screen, with error code . 0xc0000225

[Remy31]

Blue screen appears on my screen, with error code . 0xc0000225

[Max3Aj]

Hi there @Remy31, and welcome to HP Support Community!

Thank you for reaching out with your concern. I'm glad to assist you today.

The error code 0xc0000225 typically indicates that Windows cannot find the system files used for booting, often due to:

• Corrupted system files
• Damaged boot configuration data (BCD)
• A failed Windows update or disk error

Let’s walk through some steps to resolve this:

Step 1: Perform Automatic Repair Using Windows Recovery

1. Turn off your laptop completely.
2. Turn it on and immediately press the F11 key repeatedly until the HP Recovery Manager or Windows Recovery Environment loads.
3. Select Advanced Options > Startup Repair.
4. Let Windows attempt to fix the boot issue automatically.

If F11 doesn’t work, you may need a Windows 10/11 installation USB. You can create one using the Microsoft Media Creation Tool. Download Windows 10

Step 2: Rebuild Boot Configuration Data (BCD)

If Startup Repair fails:

1. Boot into the recovery environment using F11 or a Windows USB.
2. Go to Advanced Options > Command Prompt.
3. Type the following commands one by one: 
   bootrec /scanos 
   bootrec /fixmbr 
   bootrec /fixboot 
   bootrec /rebuildbcd

Restart your laptop.

Step 3: Check Disk for Errors

In the same Command Prompt window, run:

chkdsk C: /f /r

This will scan and fix disk errors that might be causing the issue.

Step 4: System Restore (Optional)

If you had System Restore enabled:

1. Go to Advanced Options > System Restore.
2. Choose a restore point before the issue started.

Step 5: HP Hardware Diagnostics (Optional)

To rule out hardware issues:

1. Turn off the laptop.
2. Turn it on and press F2 repeatedly to enter HP PC Hardware Diagnostics UEFI.
3. Run System Tests > Extensive Test.

If All Else Fails

If none of the above steps work, you may need to:

• Back up your data using a recovery USB or external enclosure.
• Perform a clean Windows installation.

If the suggestions helped solve the problem, please let us know by clicking “Accepted Solution.” It really helps fellow users find quick answers.

A quick “Yes” also goes a long way in showing appreciation!

Take care and happy computing!

Best regards,

Max3Aj

HP Support