Blue screen error

[rhythm204]

Blue screen error pops up randomly with stop code: PAGE_FAULT_IN_NONPAGED_AREA and what failed: iacamera64.sys 

[Raj_05]

Hi @rhythm204,

Welcome to HP Support Community.  

Thank you for posting your query, I will be glad to help you.

The "PAGE_FAULT_IN_NONPAGED_AREA" error with the "iacamera64.sys" file mentioned typically indicates an issue with a device driver or a system file. In your case, it seems to be related to a driver associated with a camera. Here are some steps you can take to troubleshoot and potentially resolve this issue.

Update or Roll Back Drivers:

• Go to the HP website and check for the latest driver updates for your HP Spectre X360, especially for the camera driver (iacamera64.sys).
• If you recently updated the driver, consider rolling back to the previous version if the issue started after the update.

Check for Windows Updates:

• Ensure that your Windows operating system is up to date by checking for and installing any pending updates. Sometimes, Microsoft releases fixes for driver-related issues through updates.

Run Windows Memory Diagnostic:

• Memory problems can lead to PAGE_FAULT_IN_NONPAGED_AREA errors. Run the Windows Memory Diagnostic tool to check for any issues with your RAM.
  • Press Windows + S, type "Windows Memory Diagnostic," and select it.
  • Choose "Restart now and check for problems."

Check for Malware:

• Malware or viruses can also cause system errors. Run a full system scan using a reputable antivirus or anti-malware program to ensure your system is clean.

Check for Disk Errors:

• Disk errors can also lead to system crashes. Run a disk check using the built-in Windows utility:
  • Open Command Prompt as an administrator.
  • Type chkdsk /f and press Enter.
  • Follow any on-screen prompts and allow the system to check and repair disk errors during the next reboot.

Disable or Remove Unnecessary Software:

• Some third-party software or utilities can conflict with system drivers. Try disabling or uninstalling any recently installed software that might be causing the issue.

System Restore:

• If you recently made significant changes to your system or installed new software/drivers, consider using System Restore to revert your system to a point when it was working correctly.

I hope this helps. 
 

Take care and have a good day.

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Alden4
HP Support