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HP Recommended
HP 14 inch Laptop PC 14-f1000 (2L1B1AV)
Microsoft Windows 11

Blue screen keeps coming and then it shows Bois not installed 

1 REPLY 1
HP Recommended

Hi @Anurag63, Welcome to HP Support Community. 

 

Thank you for posting your query, I will be glad to help you. 

Please try these steps, 
Power Cycle:

  • Turn off your laptop.
  • Disconnect the AC adapter and remove any discs from the drive.
  • Remove any memory cards and disconnect all nonessential peripheral devices.
  • Press and hold the power button for about 15 seconds.
  • Reconnect the AC adapter and turn on the laptop.

BIOS Recovery:

  • Turn off the laptop.
  • Press and hold the Windows key + B key, then press and hold the power button for 30 seconds.
  • Release the power button but keep holding the Windows key and B key for another 10 seconds, then release them.
  • If done correctly, the display should flash once. Repeat this step up to three times if necessary.

CMOS Reset:

  • Turn off the laptop.
  • Press and hold the Windows key + V key, then press and hold the power button for 30 seconds.
  • Release the power button first, then release the Windows key and V key.
  • You may see a CMOS Check pop-up. If not, restart the laptop manually after three attempts.

Update Windows and Drivers:

  • Ensure your operating system is up to date. Sometimes, updates include bug fixes for issues causing blue screen errors.
  • Update your device drivers, as outdated or incompatible drivers can also cause blue screen errors

I hope this helps. 

 

Take care and have a good day. 

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping! 

 

Max3Aj

HP Support 

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.