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- HP Community
- Notebooks
- Notebook Operating System and Recovery
- Blue screen of Death

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09-01-2020 01:11 PM
I am having trouble logging in snd believe the issue is Windows 8.1. I can't get intermet and I would like to do a repair or System restore. Csn i hit F8 and get to somewhere ehere i can get this done?
09-03-2020 01:41 PM
@BigE3 I understand the computer gets a blue screen error, However, since you haven’t captured the error code or message,
I would request you to follow the below steps to capture and reply back with the error message/code to identify the issue and find a permanent fix:
- In Windows, search for and open View advanced system settings.
- In the Advanced tab, under Startup and Recovery, click Settings.
- Under System Failure, remove the check mark next to automatically restart, and then click OK.
- Restart the computer to apply the change.
- The computer no longer restarts automatically when a blue screen error occurs.
For more details: click here
Please reply back with the error code as the issue is code specific and it would be rather easier to provide an accurate solution using the same.
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Riddle_Decipher
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